Feature Spotlight

Your Hotel's Follow-Up Engine.
Always On. Never Forgets.

Every missed follow-up is money left on the table. InnDojo's automation engine responds instantly, nurtures continuously, and only hands off to you when a human touch matters.

See Automation in Action →

Pre-Built Workflows for Hotels

These aren't generic marketing automations. Every workflow was designed specifically for how hotels and event venues operate.

Instant Inquiry Response

Trigger: New inquiry submitted

Within 60 seconds of an inquiry arriving (website form, phone call, or email), the prospect gets a personalized SMS and email confirming receipt and asking qualifying questions. No more "we'll get back to you within 24 hours."

Inquiry arrives SMS sent (60s) Email sent (2m) Task created
💒

Wedding Inquiry Nurture

Trigger: Event type = Wedding

A multi-touch sequence over 14 days that educates couples about your venue, shares photos, answers common questions, and gently guides them toward scheduling a tour. Each touchpoint adds value, not just "checking in."

Day 0: Welcome Day 2: Venue photos Day 5: FAQ guide Day 8: Social proof Day 14: Tour CTA
🏢

Corporate Lead Follow-Up

Trigger: Event type = Corporate

Business decision-makers move fast. This workflow sends a professional proposal overview within 4 hours, follows up at 48 hours with availability, and escalates to a personal call if no response by Day 5.

Hour 0: Confirm Hour 4: Proposal Day 2: Follow-up Day 5: Call task
🗓️

Tour Reminder Sequence

Trigger: Tour scheduled

Reduce no-shows by 60%. Sends a confirmation email, a 24-hour reminder with directions and parking info, and a 2-hour SMS "see you soon" message. After the tour, triggers a follow-up with next steps.

Booked: Confirm -24h: Reminder -2h: SMS +1h: Follow-up

Post-Event Review Request

Trigger: Event completed

48 hours after an event, send a thank-you with a direct link to leave a Google review. If they click but don't submit, a gentle reminder follows 5 days later. Builds your online reputation on autopilot.

Event done +48h: Thank you Review link +5d: Reminder
🔁

Re-Engagement Campaign

Trigger: Lead inactive 30+ days

Don't let cold leads die. After 30 days of inactivity, this workflow reaches out with seasonal availability, special offers, or new venue updates. Keeps you top-of-mind without being pushy.

30d inactive Seasonal email +7d: SMS +14d: Final offer

What Automation Does for Your Numbers

<60s
Average inquiry response time
More leads contacted per day
60%
Reduction in tour no-shows
24/7
Your follow-up never sleeps

How It Works

Step 1

Choose a Workflow

Pick from pre-built hotel workflows or create your own. No coding required, just drag, drop, and customize the messages.

Step 2

Set Triggers

Define what starts the workflow: a new inquiry, a stage change, a missed call, a completed event, or a time-based trigger.

Step 3

Let It Run

The engine handles the rest. You get notified when a human touch is needed; everything else happens automatically.

Every Channel. One System.

📧

Email

Rich HTML emails with personalization and tracking

💬

SMS

2-way text messaging with instant delivery

📞

Phone

Click-to-call with automatic logging

📱

Voicemail Drop

Pre-recorded messages without ringing

Stop Doing Manually What Should Happen Automatically

Book a free 45-minute strategy session. We'll identify which automations would have the biggest impact on your revenue, and show you exactly how they work.

Book Free Strategy Session

No credit card. No obligation. Just smarter follow-up.